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  • Terms & Conditions

You agree to abide by the Terms either through your consent or by using our Services (as defined below).

1. ACKNOWLEDGEMENT AND CONSENT

Users acknowledge that by accessing the Platform or utilizing the Services, they explicitly consent and affirm their agreement to be bound by these Terms. If you do not agree to these Terms, we encourage you to cease accessing our Platform and utilizing our Services immediately.

2. ELIGIBILITY

You may utilize our Platform if you are at least 18 years old and eligible to enter into a contract under the Indian Contract Act, 1872.

The Services are exclusively provided in accordance with Indian Laws. We do not assert that our Services or the content accessible on or through our Platform are suitable for use or accessible to users in other jurisdictions.

3. MODIFICATIONS TO TERMS AND PLATFORM

We reserve the right to amend these Terms periodically and to update and modify our Platform to address changes in our Users' needs and our business priorities. Every time you use our Platform or avail our Services, please review these Terms to ensure you comprehend the applicable Terms. These Terms are current as of September 1, 2023.

We strive to provide reasonable notice of significant changes. If you disagree with alterations to the Terms or the Platform, you must refrain from using the Platform or availing our Services.

4. SUSPENSION OR WITHDRAWAL OF PLATFORM AND SERVICES

We do not guarantee continuous availability of our Platform, its content, or our Services. We reserve the right to suspend, withdraw, or restrict access to any part of our Platform or Services for legitimate business, legal, or operational reasons. Reasonable notice will be attempted for such suspension or withdrawal. We are not liable for any suspension or discontinuation of Services or the Platform.

5. SERVICES

Our Platform enables you to acquire loans and credit facilities ("Credit Facilities") by connecting you with banks, Non-Banking Financial Companies (NBFCs), and other approved lending institutions ("Lenders") based on our initial assessment of your creditworthiness, as per Lenders' instructions to us.

Access to Credit Facilities depends on criteria set by Lenders at their discretion, including credit policies, your credit bureau report, successful completion of KYC process, and more.

With your consent, the Platform organizes and analyzes your data according to the Privacy Policy, presenting various Credit Facilities by Lenders ("Transaction Information"). Transaction Information may be shared with Lenders in connection to your use of our Services, as you hereby permit.

You agree to Payment Bazaar using your Transaction Information to identify suitable Credit Facilities through Lenders, subject to facilitation fees.

Services include features and may evolve with modifications. If you uninstall the App or deactivate your account before repaying your Credit Facility, you remain liable for loan repayment.

We may contact you on behalf of Lenders within reasonable hours, complying with laws, industry practices, Lender instructions, and our Privacy Policy.

6. PROFILE CREATION

To access certain Platform features, a profile ("Profile") is required. Creating a Profile entails providing email and phone, used for identity verification via one-time password, per these Terms and our Privacy Policy.

For Platform access and Services, allowing access to needed data is required (where possible). Revoking access impairs access to the Platform and Services.

You consent to receive communications regarding transactions, payment requests, Services, Platform info, promotions, and more.

7. KYC

KYC processes with Lenders are required for Credit Facilities and Services. You may upload necessary documents ("KYC Documents") as per Lender instructions, processed according to Privacy Policy. Additional Information, if requested by Lenders, must be shared promptly.

Your information is collected as per Privacy Policy for Profile setup, KYC, and providing information to Lenders. Reliable, updated KYC Documents and Info are warranted. Incorrect info may lead to termination, without erasing Lender obligations.

8. NACH MANDATE

Credit Facility may require creating a NACH mandate on the Platform over provided account details. Revoking mandate requires acceptable alternate repayment mode.

9. THIRD PARTY SERVICES

Services may include Third-Party Services, owned or licensed by third parties. They are at your risk, subject to respective terms, with rights belonging to third parties.

10. YOUR RESPONSIBILITIES

Info you provide must be accurate and updated. We are not liable for loss due to incorrect, incomplete info. You cooperate in our defense in any proceedings from breach.

Usage of Services is allowed as per these Terms. Prohibited actions include infringing rights, copying, unauthorized use, malicious code, etc. You agree to comply with applicable laws.

11. OUR INTELLECTUAL PROPERTY

Platform and Services rights are ours or licensed to us. Subject to these Terms, you get a limited license to use the Platform as instructed.

You may give Feedback, which we can use freely. No right beyond these Terms is granted.

12. REGULATORY CHANGES

Services may change due to laws. No liability for inability to use Services due to compliance.

13. TERM AND TERMINATION

These Terms are valid until termination, which we can do at any time. Termination stops access and these Terms' effect, except where intended to survive.

You can deactivate non-loan accounts via support@paymentbazaar.com.

14. DISCLAIMERS AND WARRANTIES

We operate a tech platform, not a financial institution. We're not Lenders. Credit Facilities are per Lender terms. We're not liable for rejection or refusal by Lenders.

No warranties, including accuracy, completeness, or uninterrupted Services. Use at your risk.

15. LIABILITY LIMITATION

We're not liable for direct/indirect damages, including loss of profits, from using Services, even if advised of risk. Liability limited to INR 1000 if enforceable.

16. INDEMNITY

You indemnify us against claims due to your use, following these Terms.

17. DATA USE CONSENT

Agree to data use as per Privacy Policy. Consent for credit score use and sharing, and anonymized data for enhancement.

18. JURISDICTION AND DISPUTE RESOLUTION

Governing law is Indian law. Disputes resolved in Bengaluru through arbitration.

19. MISCELLANEOUS PROVISIONS

If a provision is unlawful, others still apply. Assignment needs consent. Notices to support@paymentbazaar.com.

No third party rights. English version prevails in translations.

20. GRIEVANCE REDRESSAL

For questions/grievances, contact our officer at +91 95477 77777.